Getting Started

Understanding the Media Library

The Media Library stores images, videos, and files you upload to Juuno. Assets live in either your workspace or globally across all workspaces, depending on where you need to use them.

Workspace Assets vs Global Assets

Your Media Library has two tabs:

  • Workspace Assets — Files specific to the current workspace. All workspace members can upload, manage, and delete these assets. Use workspace assets for location-specific or project-specific content.

  • Global Assets — This tab automatically becomes available once your account has multiple workspaces. Files here are shared across all workspaces in your account. Only account admins can upload and manage global assets, but all users can view and use them in playlists or apps.

Use global assets for company branding, logos, and content that appears everywhere.

Uploading and using assets

Upload files from the Media Library page. Video files will be processed and optimized for playback after uploading, which may take a short moment depending on the file size. Once ready, you will receive an email notification and it the video will be ready for use.

Workspace assets only appear when you're working in that workspace. Global assets appear in all workspaces.

Managing your library

Keep your Media Library organized by deleting unused files and/or using clear file names before uploading. Workspace members can manage their own workspace assets. Admins control the global library to ensure consistency across all workspaces.

File types supported

Upload images (JPG/JPEG, PNG, GIF, WebP), videos (MP4, WebM, MOV), and PDFs. Files must be under 1 GB. If you need to upload larger files, feel free to contact us at [email protected].

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